Effective Date: 01/11/2025

1. Our commitment to minimal data collection

As Healurewig focuses primarily on business-to-business (B2B) transactions and does not require customer account registration, our practice is to gather only the absolute minimum amount of personal data necessary to facilitate official communications, process legitimate purchase orders (POs), and anonymously analyze website usage for improvement.

2. Information we collect

A. Direct personal information (collected upon order or rfq)

We collect the following identifiable information only when a customer initiates a Request for Quotation (RFQ) or proceeds to finalize a Purchase Order (PO):

Identifiable transaction information: Full name, company name, business email address, business phone number (used strictly for transactional correspondence), shipping address, and billing address.
Payment information: We utilize PayPal to process all transactions. We explicitly do not collect, store, or process your credit card, debit card, or other sensitive financial information. Your payment details are submitted directly to and handled securely by PayPal.

B. Anonymous analytical data (marketing purpose)

We gather non-personal, anonymous data regarding your interaction with the website for analysis and service enhancement using industry-standard tools (Google Analytics – GA, and Google Search Console – GSC). This data is entirely statistical, anonymous, and cannot be used to personally identify any individual.

3. Purpose of information utilization

Your personal data is used exclusively for the following specific purposes:

Order fulfillment & B2B communication: To confirm, process, and deliver products; to issue formal quotations; and to contact you regarding your PO/RFQ status, shipment updates, or any transactional issues.
Customer support: To respond efficiently to your business inquiries and requests.
Market research & service enhancement: Utilizing anonymous analytical data (GA and GSC) to assess and enhance website functionality and performance.
Important note on phone number use: Your phone number is collected solely for direct communication concerning your specific transaction. It is NOT used for unsolicited SMS marketing or promotional text messages.

4. Information sharing and mobile number specifics

We strictly do not sell or rent your personal data to any external parties. We only share information under the following necessary circumstances:

Service providers: With verified third parties who perform services on our behalf (e.g., shipping carriers, PayPal) solely for the purpose of completing the transaction you initiated.
Non-sharing of mobile numbers: We specifically affirm that we do not sell, rent, or trade your mobile or business phone number to third parties for their independent marketing use.
Legal compliance: When disclosure is mandated by law or a competent government authority.

5. Paypal payments

When utilizing PayPal for a purchase, your financial transaction is exclusively governed by PayPal’s own Privacy Policy and Terms and Conditions.

6. Cookie policy and tracking technologies

We utilize cookies for both operational functionality and anonymous analytical purposes (GA, GSC). Please refer to our separate Cookie Policy for comprehensive, detailed information regarding their use.

7. Your rights

You maintain the right to formally request access, correction, or deletion of the personal data we hold pertaining to your B2B transactions, subject to legal data retention requirements.